{
  "shipping": {
    "title": "Shipping Policy",
    "summary": "Free delivery across Australia on orders of AUD 100 or more; a flat AUD 27.50 delivery charge applies below that. Handling is estimated at 24 to 48 hours followed by 5 to 7 days shipping. Express-labelled shipping is $27.50 without a guaranteed faster date.",
    "content": "Last updated 15 September 2026. Australian delivery charges Standard delivery is free when your goods total is $100 or more after discounts. Below $100, delivery costs $27.50 including GST. The paid express option remains $27.50 including GST if selected on an order eligible for free standard delivery. Enter your delivery details and check the final cart total before payment. The valued-customer code reduces goods prices by 15%; it does not discount delivery. Delivery times Allow 24-48 hours for handling and processing, followed by an estimated 5-7 days for Australian delivery. Delivery times vary by location and are estimates. The express option does not carry a guaranteed faster arrival date. Tracking and separate parcels We email a tracking number after dispatch. Items from the same order may be sent in separate parcels for logistical reasons. Use Track Your Parcel to follow your shipment. Delivery questions Check your address, postcode, chosen options and quantities before paying. Contact us if your destination, delivery arrangements or timing need clarification.",
    "url": "https://gardenedge.net.au/shipping/"
  },
  "returns": {
    "title": "Returns Policy",
    "summary": "Eligible unused goods may be returned within 15 days under the published policy. Contact us before returning anything. Faulty or incorrect goods have separate remedies.",
    "content": "Last updated 15 September 2026. If there is a problem with your order, please contact us with your order reference and details so we can help. Your Australian Consumer Law rights Our products are covered by consumer guarantees under Australian Consumer Law. These rights cannot be excluded by our policies. For a major failure, you may choose a refund or replacement. For other failures, an appropriate repair, replacement or refund may be available. You may also have rights to compensation for reasonably foreseeable loss. Damaged, incorrect or missing goods Contact us promptly if an item is damaged, has missing parts, differs from what you ordered or has not arrived. We may request information or photographs to assess the problem. We cover reasonable return costs where required for goods that fail a consumer guarantee. A missing original box does not remove your statutory rights. Change-of-mind returns Our voluntary policy allows a return request within 15 days of purchase if you found a better price, changed your mind, no longer need the item, ordered the wrong item or chose an unsuitable size. Keep the product in its original packaging and provide a receipt, order confirmation or other proof of purchase. This voluntary policy applies to purchases from this website, not other retailers. You pay the return delivery cost for a change-of-mind return. Please use tracked delivery and obtain the correct return address from us before sending anything. Do not send returns to the administration address without instructions. Applicable original shipping charges are not refunded for a change-of-mind return. Cancellations Contact us as soon as possible if you need to change or cancel an order, ideally within 12 hours. We can cancel before packing and dispatch have started. Once dispatch is underway, the return process applies. No cancellation processing fee or fixed handling deduction applies. Refund processing We aim to process an approved refund within 24-48 hours of receiving and checking the returned item. Refunds go to the original payment method, or may be held as credit if you request it. Your payment provider may take additional time to display the refund. The 15-day limit, packaging and change-of-mind conditions do not restrict remedies available under Australian Consumer Law. Contact us to start a return or ask a question.",
    "url": "https://gardenedge.net.au/refunds-and-returns/"
  },
  "privacy": {
    "title": "Privacy Policy",
    "summary": "How Garden Edge Company Australia collects, uses, shares and protects your personal data, including cookies and analytics.",
    "content": "Last updated 15 September 2026. Who we are Garden Edge Company Australia operates at gardenedge.net.au through BuyFactory Direct Pty Ltd, ABN 30 656 628 938. Our administration address is Suite 307, Norwest Central, 12 Century Circuit, Norwest NSW 2153, Australia. Information we collect When you order or contact us, we collect the information you provide, such as your name, contact details, delivery address, order details and enquiry. Our website and service providers may also receive technical information such as an IP address, browser details and security logs. How we use information We use this information to process payments and orders, arrange delivery, provide support, manage returns and protect the service from misuse. We retain records for the periods needed for these purposes and applicable accounting, legal and dispute requirements, including relevant historical order records. Service providers and overseas processing We share information needed for an order or enquiry with payment providers, delivery and fulfilment partners, hosting and data services, and email and support services. These may include Stripe, PayPal, Vercel, Supabase, Resend and our support and chatbot services. Some providers or operations may process information outside Australia. Payment card details are handled by the payment provider. Cookies, analytics and embedded content The cart uses browser storage to remember your selections. Optional analytics are loaded according to your cookie choices. You can change those choices using Cookie Settings. Embedded services, including reviews, forms, videos and chat, may receive technical information and use their own cookies or storage when used. Their privacy terms also apply. Information you send Avoid including unnecessary sensitive information in enquiries. Before sending photographs, consider removing embedded location information. We do not publish your order details as website content. Access, correction and complaints You can ask to access or correct personal information, or raise a privacy concern, by contacting us. We may need to verify your identity before responding. Requests to delete information are considered subject to records we must retain. If a privacy concern remains unresolved, you may contact the Office of the Australian Information Commissioner . Contact us about privacy . See also our Cookie Policy .",
    "url": "https://gardenedge.net.au/privacy-policy/"
  },
  "terms": {
    "title": "Terms & Conditions",
    "summary": "The terms that apply when you use the website and buy from Garden Edge Company Australia.",
    "content": "Last updated 15 September 2026. Terms & Conditions We provide services to you subject to the notices, terms, and conditions set forth in this agreement. Besides, you will obey the rules, guidelines, policies, terms, and conditions applicable to such services before you use them. We reserve the right to change this site and these terms and conditions at any time. Before proceeding, please read this agreement because accessing, browsing, or otherwise using the Site indicates your agreement to all the terms and conditions in this agreement. You shall not upload, distribute, or otherwise publish through this Site any Content, information, or other material that (a) includes any bugs, viruses, worms, trap doors, Trojan horses, or other harmful code or properties; (b) is libelous, threatening, defamatory, obscene, indecent, pornographic, discriminatory, or could give rise to any civil or criminal liability under the laws of Australia or the laws of any other country that may apply; or (c) violates or infringes upon the copyrights, patents, trademarks, service marks, trade secrets, or other proprietary rights of any person. The owners of this website may give you an account identification and password to enable you to access and use certain portions of this Site. Each time you use a password or identification, you are deemed to be authorized to access and use the Site in a manner consistent with the terms and conditions of this agreement, and The owners of this website has no obligation to investigate the source of any such access or use of the Site. By accepting these Terms of Use through your use of the Site, you certify that you are 18 years of age or older. If you are under 18 years old please use this Site only under the supervision of a parent or legal guardian. Subject to the terms and conditions of this agreement, hereby grants you a limited, revocable, non-transferable, and non-exclusive license to access and use the Site by displaying it on your Internet browser only for the purpose of shopping and not for any commercial use or use on behalf of any third party, except as explicitly permitted by The owners of this website in advance. Any violation of this Agreement shall result in the immediate revocation of the license granted in this paragraph without notice to you. Unless explicitly permitted by our company in advance, all materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials that are part of this Site (collectively, the “Contents”) are intended solely for personal, non-commercial use. You may not make any commercial use of any of the information provided on the Site or make any use of the Site for the benefit of another business. We reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if we believe that customer conduct violates applicable laws or is harmful to our interests. You may not reproduce, distribute, display, sell, lease, transmit, create derivative works from, translate, modify, reverse-engineer, disassemble, decompile, or otherwise exploit this Site or any portion of it unless expressly permitted by our company in writing. You will be solely responsible for all access to and use of this site by anyone using the password and identification originally assigned to you whether or not such access to and use of this site is actually authorized by you, including without limitation, all communications and transmissions and all obligations (including without limitation financial obligations) incurred through such access or use. You are solely responsible for protecting the security and confidentiality of the password and identification assigned to you. You shall immediately notify The owners of this website of any unauthorized use of your password or identification or any other breach or threatened breach of this Site’s security. Australian business and consumer rights This store is operated by BuyFactory Direct Pty Ltd, ABN 30 656 628 938, Suite 307, Norwest Central, 12 Century Circuit, Norwest NSW 2153, Australia. Prices and checkout totals are in AUD including applicable GST. Nothing in these terms excludes any guarantee, right or remedy that cannot be excluded under Australian Consumer Law. Read our Refunds and Returns Policy and Shipping Policy before ordering.",
    "url": "https://gardenedge.net.au/terms-and-conditions/"
  }
}